1
Request
Tell our care team what's happening in your own words, anytime.
“My mother has been vomiting since yesterday.”
Triple Nine CareA Medtimes CompanyHow it works
How care
gets moving.
Triple Nine Care connects you to the right care through our care coordination team and the Medtimes ecosystem — so you get the right help, in the right place, at the right time.
Trusted providers
Part of Medtimes
Care across home, clinic, hospital and beyond
2
Route
Our care team reviews your request and helps arrange care, subject to availability.
● Clinician advice
⌂ Doorstep nurse
▣ Clinic visit
▦ Hospital care
⌂ Doorstep nurse
▣ Clinic visit
▦ Hospital care
3
Care Delivery
Get care from trusted providers — at home, in clinic, or in hospital.
Nomsa Dlamini
Registered Nurse
On the way
Registered Nurse
On the way
4
Follow-through
We stay with you after care with updates, results and ongoing support.
✓ Visit completed
✓ Treatment and advice
✓ Results shared
✓ Follow-up if needed
✓ Treatment and advice
✓ Results shared
✓ Follow-up if needed
The Triple Nine Care difference
A simpler, more connected way to get the right care.
Request in minutesSubmit a care request online and follow its progress in your workspace.
Care status updatesKnow what's happening every step of the way.
Coordinated across MedtimesSeamless care across clinics, hospitals and providers.
Follow-up after careGet results, advice and ongoing support — all in one place.
Care for real life
Ready to get the right care?
Tell us what's happening and we'll get you to the right care, fast.